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Cocoa Casino Cookies Policy

This Cookies Policy explains how Cocoa Casino uses cookies and similar technologies on our website and, where applicable, within our web-based services. Cookies help us keep the site working properly, improve performance, remember your preferences, and understand how visitors interact with our pages.

Because we operate online and serve users in Australia, we aim to present this information in a clear, practical format so you can make informed choices about whether to accept, block, or delete cookies. Your cookie preferences may affect the availability or quality of certain features.

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What Cookies Are

Cookies are small text files placed on your device (such as a computer, phone, or tablet) when you visit a website. They allow the site to recognise your browser or device for a period of time. Some cookies are deleted when you close your browser, while others remain until they expire or are removed.

In addition to cookies, Cocoa Casino may use similar technologies, including local storage, software development kit (SDK) storage (where relevant), and tracking pixels. For simplicity, this policy refers to these technologies collectively as “cookies”, unless otherwise stated.

Cookies can be set by the website you are visiting (“first-party cookies”) or by other organisations that provide services to that website (“third-party cookies”).

Types of Cookies

Cookies are commonly grouped by purpose and duration. Understanding these categories can help you decide what to allow.

  • Essential cookies: required for core site functions, such as secure login and fraud-prevention measures.
  • Performance cookies: help us understand how the site is used and how it performs.
  • Functional cookies: remember your preferences and personalise certain features.
  • Marketing cookies: support advertising, measurement, and relevance of promotions where permitted.

Cookies may also be categorised by lifespan:

  • Session cookies: temporary cookies that expire when you close your browser.
  • Persistent cookies: remain on your device until they expire or you delete them.

Cocoa Casino aims to use cookie lifetimes that are proportionate to the purpose of each cookie. Where a cookie is not essential, you can usually control it through cookie settings and/or your browser controls.

Essential Cookies

Essential cookies support the basic operation and security of the Cocoa Casino website. These cookies are generally necessary to deliver the service you request and cannot be reliably switched off without impacting key functions.

Examples of what essential cookies do include:

  • Keeping you signed in while you navigate between pages during a session.
  • Enabling secure areas of the site and supporting authentication steps.
  • Maintaining site stability, load balancing, and protection against malicious traffic.
  • Remembering privacy or cookie preference selections so we can apply them.

Essential cookies do not exist to show advertising to you. However, they may be used to help prevent misuse, detect suspicious behaviour, and maintain platform integrity.

Performance Cookies

Performance cookies help us understand how visitors use the Cocoa Casino website and how our pages perform. These cookies can provide aggregated insights, such as which pages are visited most often, how long users spend on a page, and whether errors occur.

We use these insights to improve navigation, identify technical issues, and make the site easier to use. For example, performance cookies may help us:

  • Measure page load times and identify slow or failing pages.
  • See which features are used most so we can prioritise improvements.
  • Evaluate how users move through key journeys (such as registration and login) to reduce friction.

Where performance cookies rely on third-party analytics tools, the data collected is typically processed in a way that is intended to be statistical in nature. Depending on your settings and the tool used, some identifiers may still be treated as personal information under applicable privacy principles, so you should review your choices carefully.

Functional Cookies

Functional cookies allow Cocoa Casino to remember choices you make and provide enhanced features. They help deliver a more consistent experience, particularly when returning to the site.

Functional cookies may store or recall items such as:

  • Language and display preferences.
  • Region-related settings relevant to presenting content in Australia.
  • Interface choices (for example, layout preferences) where available.
  • Previously entered non-sensitive form information to improve usability.

Disabling functional cookies may mean the site still works, but certain preferences may reset between visits, and some convenience features may not operate as intended.

Marketing Cookies

Marketing cookies are used to help deliver advertising and measure the effectiveness of campaigns. Depending on your choices, these cookies can be used to show content that is more relevant to your interests and to limit how often you see the same promotion.

Marketing cookies may be set by Cocoa Casino or by third parties that provide advertising or measurement services. They may work by:

  • Recording visits and interactions to help assess campaign performance.
  • Building audience insights, such as general interest categories, based on browsing behaviour.
  • Supporting retargeting, where permitted, so promotions are shown to users who previously visited certain pages.

Marketing cookies are not required to use the site. If you choose to block them, you may still see advertising, but it may be less relevant, and measurement may be less accurate.

Please note that marketing cookies can involve sharing identifiers with third parties. Your selections in the cookie banner or preference centre (where provided) will influence whether these cookies are used on your device through our site.

Managing Cookies

You can manage cookies through (1) any cookie preference tool offered on the Cocoa Casino website and (2) your browser or device settings. Your options may vary depending on the browser you use and the device type.

Using our cookie preferences

Where a cookie banner or settings panel is available, you can choose which non-essential cookie categories to allow. Your choices will generally be saved for future visits on the same browser, unless you clear cookies or use a different device.

Using browser controls

Most browsers allow you to view, delete, or block cookies. You can usually also configure settings to block third-party cookies specifically. Blocking all cookies may prevent certain parts of the Cocoa Casino site from working properly, including account login, session stability, and preference saving.

Helpful browser resources include:

Mobile and device settings

On mobile devices, cookie controls may be located within your browser settings and, in some cases, your device’s system privacy settings. Some ad-related preferences can also be managed through platform-level controls (for example, limiting ad personalisation). These settings typically apply at a device level and may not fully translate across browsers.

Clearing cookies

If you clear cookies, any saved preferences (including cookie choices) may be deleted, and you may need to reselect your options on your next visit. Clearing cookies may also sign you out of secure areas of the website.

If you have questions about cookie settings on Cocoa Casino, you can contact us at [email protected].

Third-Party Cookies

Some cookies used on the Cocoa Casino website are set by third parties that provide services to us, such as analytics, advertising technology, payment-related fraud prevention, and embedded content providers. These third parties may collect information about your device and your interactions with our site, subject to their own policies and settings.

Third-party cookies can include:

  • Analytics cookies that help measure website usage and diagnose performance issues.
  • Advertising and measurement cookies used to deliver, cap, and evaluate promotional messaging.
  • Security-related cookies that support fraud detection and account protection signals.

We aim to use reputable providers and to enable settings that align with the purpose of the service. However, we do not control how third parties use data collected through their cookies once it is received by them. For more information, you should review the relevant third party’s privacy and cookie notices.

If you block third-party cookies in your browser, some site features may be affected, and certain measurement or advertising functions may not operate. Blocking third-party cookies does not necessarily stop all forms of tracking, as some technologies may rely on first-party storage or server-side processes.

Policy Updates

Cocoa Casino may update this Cookies Policy from time to time to reflect changes in technology, our site features, or operational needs. When we make changes, we will post the updated policy on this page and adjust the effective wording accordingly. Continued use of the website after an update means you have had an opportunity to review the revised policy.

We encourage you to revisit this page periodically, particularly if you regularly adjust browser privacy settings or if you notice changes in how the site requests cookie preferences.

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